Cart is empty Terms & Conditions
Welcome to Doseway (https://doseway.com/). These terms and conditions govern your use of Doseway’s website and services. By accessing this website and using our services, you agree to accept and comply with these terms and conditions. If you do not agree with any part of these terms, you may not access the website or use our services.
1. Definitions
1.1. Doseway: Refers to Doseway Pvt. Ltd., a company registered in Pakistan, providing digital healthcare services through its website and mobile application.
1.2. User: Any individual accessing or using the Doseway website or mobile application.
1.3. Services: Refers to the pharmaceutical products, healthcare services, and related functionalities provided by Doseway through its platform.
2. Acceptance of Terms
2.1. By using Doseway, you affirm that you are at least 18 years old and capable of entering into a legally binding agreement.
2.2. You agree to provide accurate and complete information when creating an account or placing an order on Doseway.
2.3. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
3. Products and Services
3.1. Doseway offers a platform for the purchase of pharmaceutical products and related healthcare services. We strive to provide accurate descriptions and information about products listed on our website.
3.2. The availability of products may vary and is subject to change without notice. Doseway does not guarantee the availability of any product listed on the website.
3.3. Information provided on Doseway regarding pharmaceutical products and health conditions is for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional for medical guidance.
4. Orders and Payments
4.1. Orders placed on Doseway are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.
4.2. Payment for orders can be made using the following methods:
- Cash on Delivery (COD)
- Debit Card / Credit Card
- Bank Transfer
4.3. All payments made on Doseway are processed securely. Doseway does not store or have access to your credit card information.
5. Delivery
5.1. Doseway delivers pharmaceutical products to addresses within Pakistan. We do not currently offer international delivery.
5.2. Delivery charges may apply based on the order value and location. For detailed delivery information, please refer to our Delivery Policy.
5.3. Delivery times may vary depending on product availability and location. We strive to deliver orders in a timely manner but do not guarantee specific delivery times.
6. Returns and Refunds
6.1. Doseway has a Return and Refund Policy that governs the process of returning products and requesting refunds. Please refer to our Return/Refund Policy for detailed information.
6.2. To initiate a return or refund, contact our customer support team within 24 hours of delivery.
7. Intellectual Property
7.1. The content, design, logos, and other intellectual property displayed on Doseway’s website are owned by Doseway Pvt. Ltd. and are protected by copyright and other intellectual property laws.
7.2. You may not reproduce, distribute, modify, or otherwise use any part of Doseway’s intellectual property without prior written consent from Doseway Pvt. Ltd.
8. Limitation of Liability
8.1. Doseway shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use our services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
9. Privacy
9.1. Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Amendments
10.1. Doseway reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically for updates.
11. Governing Law
11.1. These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or in connection with these terms shall be resolved by the courts of Pakistan.
12. Contact Us
12.1. If you have any questions or concerns regarding these terms and conditions, please get in touch with us at support@doseway.com or call our helpline at +92 318 6144 650.